Privacy Policy
Last Updated: February 17, 2026
Welcome to the Mystic Cafe & Grill website, located at https://mystic.tribalcodesllc.com/ (the "Website"). This Website is developed and maintained by Tribal Codes LLC.
We respect your privacy and are committed to protecting the personal information you may share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website.
1. Information We Collect
We collect information to help us understand how visitors use our Website and to improve our services.
A. Information You Provide Voluntarily
We do not currently collect personal information (such as your name, email address, or phone number) directly through forms on this Website. However, if you contact us via the provided phone numbers or WhatsApp links, we may receive your contact details to facilitate your inquiry.
B. Information Collected Automatically
When you visit our Website, we (and our third-party analytics providers) automatically collect certain technical information from your device, including:
- Device Information: Type of device (mobile, desktop, tablet), operating system, and browser type.
- Usage Data: Pages visited, time spent on pages, buttons clicked, and referring websites.
- IP Address: We may collect your IP address to determine your general geographic location (e.g., city/country).
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
A. PostHog
We use PostHog to capture usage data and analyze how users interact with our Website. PostHog helps us identify which menu items are popular and how to improve the user experience.
- Data Collected: PostHog collects data such as your IP address, device type, browser information, and interactions (clicks, scroll depth) on our site.
- Privacy: For more information on PostHog's privacy practices, please visit the PostHog Privacy Policy.
B. Google Analytics
We use Google Analytics to analyze website traffic and usage trends.
- Data Collected: Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.
- Opt-Out: You can opt-out of having your activity on the Service made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Privacy: For more information on the privacy practices of Google, please visit the Google Privacy & Terms.
3. Third-Party Links and Services
Our Website contains links to third-party websites and services that are not operated by us.
Online Ordering (7Krave)
When you click "Order Online," you will be directed to 7Krave. Any personal information (including payment details, address, and order history) you provide to 7Krave is governed by their privacy policy, not ours. We strongly advise you to review the privacy policy of 7Krave before providing any information.
Social Media
Our Website includes social media features, such as links to Facebook, X (Twitter), and WhatsApp. Interacting with these features is governed by the privacy policy of the respective social media company.
4. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our Service.
- To monitor the usage of our Service (e.g., seeing which menu items are viewed most).
- To detect, prevent, and address technical issues.
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Phone: 876-634-6675
- By WhatsApp: 876-203-1638
- By Mail: 1 Destiny Mall, Portmore, St. Catherine, Jamaica